Verkaufsbedingungen

Last updated: January 9, 2025

Welcome to Al-Misri, an online store dedicated to selling clothing and accessories. By accessing and using our website, you agree to be bound by these terms and conditions of sale. If you do not agree to these terms, please do not use our site.

1. General Information

These Terms and Conditions of Sale govern the contractual relationship between Al-Misri, whose registered office is located in Vienne 38200, France, and the Customer. Any order placed on our website implies acceptance of these terms.

2. Products

The products offered on our site are described as accurately as possible. However, errors or omissions may occur. If a product is unavailable, we will inform you as soon as possible.

3. Prices

Product prices are listed in EUR (€) and include all applicable taxes. Shipping costs, if applicable, will be indicated during the ordering process and are the responsibility of the Customer, unless otherwise stated.

4. Orders

Any order placed on our website implies acceptance of these Terms and Conditions. You will receive an order confirmation by email after purchase. We reserve the right to cancel or refuse an order for specific reasons, such as payment issues, errors in the information provided, or if we suspect fraud.

5. Payment

Orders are paid for using the payment methods available on our website, including [VISA, Mastercard, American Express, Apple Pay, and Carte Bancaire]. Your order will be processed once payment has been validated. If payment is declined, the order will be canceled.

6. Delivery

Products will be delivered to the address provided during the ordering process. Delivery times may vary depending on the destination and the chosen shipping method. We strive to meet estimated delivery times, but we cannot be held responsible for delays due to circumstances beyond our control (strikes, inclement weather, delivery personnel, etc.).

7. Right of Withdrawal

In accordance with applicable law, you have 14 days from the date of receipt of your order to exercise your right of withdrawal and return the product, provided it is in its original and unused condition. Return shipping costs are the responsibility of the customer, unless the product is defective or incorrect.

8. Guarantees and Returns

We guarantee that all products conform to the description and are of satisfactory quality. If a product is defective or damaged, you can request an exchange or a refund within 14 days of receiving your order.

9. Liability

We cannot be held liable for indirect damages or losses incurred by the customer as a result of using products purchased from our website. Al-Misri's liability is limited to the amount of the order placed by the Customer.

10. Intellectual Property

All content on our website (images, text, logos, videos, etc.) is protected by intellectual property laws. Any reproduction or use of this content without prior authorization is prohibited.

11. Protection of Personal Data

We respect the confidentiality of your personal data. We collect your information only to process your orders and improve your shopping experience. For more details, please consult our Privacy Policy.

12. Modification of the General Terms and Conditions of Sale

We reserve the right to modify these general terms and conditions of sale at any time. The new terms will be published on this page and will take effect immediately upon publication.

13. Applicable Law and Disputes

These general terms and conditions of sale are governed by French law. In the event of a dispute, the parties will endeavor to resolve the matter amicably. If an amicable agreement cannot be reached, the dispute will be submitted to the competent jurisdiction.